FAQ
Frequently asked questions
General, ERP, Business Central, Power BI and software development questions, answered plainly.
General
Where is Technopick based and where do you work?
Our office is in Westlands, Nairobi. We work with organisations across Kenya and, remotely or on site, elsewhere in Africa.
What size of organisation do you work with?
From growing SMEs to large institutions. We scope each engagement so the solution fits your budget and stage of growth.
What support do you offer after go-live?
Support plans covering helpdesk, fixes, optimisation and upgrades, with agreed response times.
ERP
How do you price an ERP implementation?
After a discovery session we give you a fixed-scope proposal broken into phases, so you know what each stage costs before it starts.
Business Central
Can Business Central handle KRA eTIMS?
Yes. eTIMS integration is part of our Kenyan Business Central scope, so invoices are validated as they are posted.
Power BI
How quickly can we have a first dashboard?
Once we have access to your data sources, a first executive dashboard is usually the first milestone of the engagement. We agree the date in the project plan.
Software development
Do we own the software you build for us?
Yes. Unless agreed otherwise in writing, you own the source code and receive full documentation.
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- Phone
- 0702 795 466 · 0714 213 413
- info@technopick.net
- Office
- Westlands, Nairobi, Kenya
- Hours
- Mon – Fri, 8:00 – 17:00 EAT
- +254 702 795 466