Infrastructure & Managed Services
Networks, servers, devices and user support managed proactively, with clear service levels.
Why organisations come to us
IT problems get fixed only after they stop work. Without monitoring and maintenance, small issues become outages.
- Reactive firefighting
- No documentation of the network
- Slow response to user issues
What's included in Infrastructure & Managed Services
Every engagement is scoped to your organisation. These are the building blocks we usually combine.
01Helpdesk
User support by phone, email and remote session.
02Monitoring
Servers, network and backups watched continuously.
03Patching
Scheduled updates for devices and servers.
04Networking
Design, Wi-Fi and branch connectivity.
05Asset management
Inventory of devices and licences.
06Reporting
Monthly service reports.
What you can expect once it's running
Problems caught before users notice.
Agreed response times.
Nothing depends on one person's memory.
A proven route from discovery to support
01DiscoverUnderstand the organisation, goals and challenges.02AnalyzeMap processes, requirements and technology gaps.03DesignDevelop the solution architecture and implementation roadmap.04ImplementConfigure, develop, integrate, test and deploy.05Support & ImproveProvide ongoing support, optimisation and innovation.Questions about Infrastructure & Managed Services
Still unsure if it fits? A consultant can tell you in one conversation.
Do you offer on-site support?
Often combined with
Cloud Solutions
Plan, migrate and run your systems in the cloud with predictable costs, tested backups and secure access from anywhere.
Learn more →TechnologyCybersecurity
Practical security for growing organisations: identity, devices, email, backups, policies and staff awareness.
Learn more →TechnologyDatabase & Backup Solutions
Design, tune, secure and back up the databases your business runs on, with restores tested regularly.
Learn more →Let's build what your business needs.
Tell us about the problem. A consultant replies within one business day with next steps, not a sales script.
- Phone
- 0702 795 466 · 0714 213 413
- info@technopick.net
- Office
- Westlands, Nairobi, Kenya
- Hours
- Mon – Fri, 8:00 – 17:00 EAT
- +254 702 795 466